Terms of service
Last updated November 2026
Agreement
These terms govern your use of this website and the No Lost Enquiry Programme and the Over and Above Programme. Each programme is governed by a written agreement signed before work begins, covering scope and confidentiality.
Over and Above fit check
The Over and Above fit check on our shops page is a way to tell us about your shop so we can see whether the programme suits you. Completing it is not an offer or an agreement, and nothing is agreed until we both sign the written agreement.
Confidentiality
What you share when you apply or join the programme is treated as confidential from the first message.
Intellectual property
Unless the written agreement says otherwise, anything made for you under the programme belongs to you on full payment.
Liability
Work is provided in good faith for commercial use. We are not liable for indirect or consequential loss arising from its use.